IT Benchmarking: Optimise your IT performance through comparison and analysis.
Do you know where your IT ranks in comparison with your competitors? IT Benchmarking enables you to objectively compare your IT performance with the industry leaders. By analysing key figures such as costs, efficiency and service quality, you can identify potential for optimisation and increase your competitiveness. BAMAC Group supports you with customised IT benchmarking solutions that are tailored to your individual needs.
With the help of IT benchmarking, we not only objectively identify your current status quo, but also uncover potentials and risks that you can work on in a targeted manner to significantly increase the value contribution of your IT. Through IT benchmarking, we compare the performance of your IT with that of leading companies, show you opportunities for improvement and provide concrete recommendations for improving your IT performance.
What is IT Benchmarking?
IT benchmarking is a strategic method that compares the potential and strength of your IT services with those of the best in class. Our analyses focus on the financial evaluation with the aim of giving you a significant economic advantage. Only those who know their weaknesses as well as their strengths can specifically improve the performance potential of their IT and thus realise competitive advantages.
Tools and methods in IT benchmarking
Various tools and methods are available for carrying out IT benchmarking. Software solutions such as benchmarking platforms enable automated data collection and analysis. Online platforms provide access to industry data and best practices. Traditional databases and spreadsheet programmes can also be used for data analysis. The choice of the right tool depends on the individual requirements and objectives of the benchmarking project.
The advantages of IT Benchmarking
Knowledge about the efficiency of your IT is crucial for successful digitalisation in your company. By integrating IT benchmarking results, you can ensure that your IT processes are efficient, software development is mastered and your IT infrastructure is efficient. Whether it’s in-house developments or customised versions of standard software, we provide you with continuous support in measuring your products, services and practices and comparing them with the best in the industry. BAMAC Group draws on extensive data from over 12,000 national and international projects.
IT benchmarking is particularly valuable for small and medium-sized enterprises (SMEs). SMEs can improve their IT performance, identify efficiency potential and optimise costs by comparing themselves with competitors and best practices. IT benchmarking helps SMEs to align their IT strategy with current market requirements and strengthen their competitiveness. SMEs should pay particular attention to selecting relevant benchmarking partners and adapting the results to their own corporate goals.
How does IT benchmarking work in practise?
A typical IT benchmarking process comprises several phases. Firstly, the benchmarking objectives are defined and the relevant key figures are determined. Data is then collected, either through in-house surveys or by sourcing external data sources. The collected data is analysed and compared with the benchmarking partners. Finally, the results are interpreted and recommendations for action are derived. Continuous monitoring and adjustment of the IT strategy on the basis of the benchmarking results is crucial for long-term success.
It is not just about comparing figures and key data with other companies. Rather, a holistic approach is pursued that enables a well-founded assessment of the current situation and provides clear recommendations for the strategic further development of IT. Both operational performance indicators (e.g. service quality, cost structures) and strategic aspects (e.g. innovation capability, technology selection) can be taken into account.
Our case study shows how these approaches can be implemented in practice: Positioning and orientation with IT benchmarking. Here you can find out how a company was able to increase its efficiency and develop a clear strategic direction through targeted IT benchmarking.
IT benchmarking is more than just a comparison – it is a tool to take your IT to the next level and remain competitive in the long term. The following substantial key figures are the key to optimising your IT performance.
Our powerful IT benchmarking solutions include:
Price and cost benchmark
Every investment decision is preceded by the question of the most efficient IT solution. The cost benchmark determines the actual costs incurred by your company and compares them with the best competitors.
The price benchmark compares market prices with standardised services and thus offers you valuable insights. This results in clear recommendations for the use and selection of service providers, investment decisions and competitive strategies. Our IT benchmarking activities focus on:
- IT Infrastructures: Framework conditions, quantities, quality, costs, personnel, service catalogue and service level, prices, output quantities
- IT Applications: Service level, speed, functions, IT architecture, personnel, prices, costs and time for development and operation
- IT Processes: Service level, process key figures
- Organization


Global transfer pricing in IT Benchmarking
Transfer pricing is one of the biggest tax challenges for multinational groups of companies. Through IT benchmarking, we can analyse internal transfer prices in detail and determine average prices within the company. This information is crucial for competitive pricing and strategic allocation of IT resources. Global billing in IT presents not only challenges but also opportunities for companies.
Our analyses of global transfer prices offer you:
- Basis for sound strategic decisions
- Transparency and comparability
- Identification of optimisation potential
- Risk minimisation and compliance with international rules and regulations
Digital Performance Champion
A key competence in digitalization and therefore a competitive factor is the ability to successfully provide software. This includes both the development of individual solutions and the provision of standard software (SAP, non-SAP). Knowledge of and, as a result, comparison with third-party performance provide important indications of the company’s own capacities and capabilities. As a result, this provides an indication of suitable sourcing partners.
The aim of the Digital Performance Champion initiative is to make a global comparison of companies in order to determine the highest performance in terms of speed and costs for a comparable range of functions.

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